Terms of Services
Last updated: November 13, 2026
These Terms and Conditions (“Terms”) govern your use of themaddex.com and our related websites and tools (together, the “Site”), operated by The Maddex (“The Maddex”, “we”, “us” or “our”). By accessing or using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.
1. Who We Are
The Maddex is a digital marketing agency located at 3944 Bluebonnet Dr, Stafford, TX 77477, United States. We provide services such as search engine optimization (SEO), local SEO, generative engine optimization (GEO), paid advertising, social media marketing, content marketing, and website design and development.
2. Eligibility
You must be at least 18 years old and able to enter into a binding agreement to use the Site or engage our services. If you use the Site on behalf of a business, you confirm that you are authorized to accept these Terms for that business.
3. Our Services and Client Agreements
Information on the Site about our services, packages and pricing is for general information and may change at any time. Prices shown are starting prices unless stated otherwise. The scope, deliverables, fees, payment schedule, term and cancellation terms for any engagement are set out in your proposal, order or service agreement with us (your “Client Agreement”). If a Client Agreement conflicts with these Terms, the Client Agreement controls.
4. Fees and Payment
Unless your Client Agreement says otherwise: fees are billed in advance in U.S. dollars; invoices are due on receipt; and work may be paused if an invoice remains unpaid. Advertising budgets (for example, amounts spent on Google, Meta or other platforms) are separate from our management fees and are paid by you, either directly to the platform or as set out in your Client Agreement. Fees for work already performed and for third-party costs already incurred are not refundable, except where required by law or stated in your Client Agreement.
5. Your Responsibilities as a Client
- Provide accurate information, timely feedback and approvals, and the access we need (for example, to your website, Google Business Profile, analytics and advertising accounts).
- Make sure you own or have permission to use any content, logos, images, trademarks and data you give us, and that your products, services and advertising comply with the law and with platform policies.
- Keep your own account credentials secure, and keep the ownership of your accounts in your name where possible.
Delays in providing information, access or approvals may delay our work and timelines.
6. No Guarantee of Results
Search rankings, AI answers, map listings, ad performance, traffic, leads and sales depend on many factors outside our control, including search engine and platform algorithms, competition, market conditions and your own business. We use professional best practices, but we do not guarantee any specific ranking, position, traffic level, number of leads or revenue. Case studies, examples and figures shown on the Site describe past results or samples and are not a promise of future results.
7. Free Audits, Tools and Content
Free audits, reports, calculators and articles on the Site are provided for general information only. They are based on data available at the time and on third-party sources, and they are not legal, financial or professional advice for your specific situation.
8. Intellectual Property
The Site and its content, including text, graphics, logos, designs and code, are owned by The Maddex or its licensors and are protected by intellectual property laws. You may view and share pages for personal or internal business use, but you may not copy, reproduce, sell or create derivative works from the Site without our written permission.
Ownership of work we create for clients (for example, website designs, content and ad creative) is set out in your Client Agreement. Unless it says otherwise, once all fees are paid you own the final deliverables created specifically for you, and we keep ownership of our pre-existing tools, templates, methods, know-how and software, which we may continue to use. We may mention you as a client and show non-confidential work in our portfolio unless you ask us not to.
9. Acceptable Use
You agree not to use the Site to: break any law; send spam or false information through our forms; try to gain unauthorized access to the Site or its systems; interfere with its operation (for example, with malware or excessive automated requests); scrape or copy its content in bulk; or impersonate any person or business.
10. Third-Party Services and Links
Our services and the Site rely on and link to third-party platforms and websites, such as Google, Microsoft, Meta and other social media and software providers. We do not control them and are not responsible for their content, policies, outages or changes, including changes to algorithms, ad policies or account suspensions. Your use of those platforms is governed by their own terms.
11. Disclaimer of Warranties
The Site is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the Site will be uninterrupted, error-free, secure or free of viruses, or that its information will always be complete or current.
12. Limitation of Liability
To the fullest extent permitted by law, The Maddex will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, rankings or business opportunity, arising from your use of the Site or our services. Our total liability for any claim related to the Site or our services is limited to the amount you paid us for the services giving rise to the claim during the three (3) months before the claim, or one hundred U.S. dollars (US$100) if you have not paid us anything. Some jurisdictions do not allow certain limitations, so some of these limits may not apply to you.
13. Indemnification
You agree to defend, indemnify and hold harmless The Maddex and its owners, employees and contractors from any claims, losses and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms, your misuse of the Site, the content or materials you provide to us, or your products, services and business practices.
14. Termination
We may suspend or end your access to the Site at any time if you violate these Terms. Ending a client engagement is governed by your Client Agreement. Sections that by their nature should continue after termination (such as payment obligations, intellectual property, disclaimers, limitation of liability and indemnification) will continue to apply.
15. Governing Law and Disputes
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Before filing any claim, you agree to contact us first and try in good faith to resolve the dispute informally for at least thirty (30) days. Any legal action that cannot be resolved informally will be brought exclusively in the state or federal courts located in Fort Bend County, Texas, and you consent to the jurisdiction of those courts.
16. General
If any part of these Terms is found unenforceable, the rest will remain in effect. Our failure to enforce any right is not a waiver of that right. These Terms, together with our Privacy Policy and any Client Agreement, are the entire agreement between you and us about their subject. You may not transfer your rights under these Terms without our consent. If these Terms are translated, the English version controls.
17. Changes to These Terms
We may update these Terms from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of the Site after an update means you accept the revised Terms.